Yeah the old cooler was a piece of crap. I was able to fit this cool master in there & that’s plenty of cooling for this i7-7800x. I removed the radiator & put the chassis fan back in place. This runs even cooler than it did before & actually what happened was the old radiator did what they always do in these, it failed. They had a small radiator, look at how there appears to be no room in here for one, well, they managed it, but it ran out of coolant, overheated, & actually the ram bank next to the CPU even failed!
Fortunately for the customer, the three other banks work & he only wants 32GB of DDR4 anyway. So, he’s upgrading to two 16s since not only did the ram slot fail, the ram stick failed too. I imagine it got really hot being right next to the overheating CPU & radiator & yeah, fortunately, all is not lost, he’ll replace that workstation memory with some G.Skill gaming memory. The G.Skill memory has heatsinks, not that it will overheat anymore because this new configuration will be vastly superior to what Dell had in there. I’ll install that ram when it arrives later today.
It’s funny that Dell decided to save money by putting workstation memory in their Alienware gaming PCs. Anyway, it doesn’t matter, I’ve also reinstalled Windows since that was corrupted. He should probably upgrade his M.2 but it’s working & he has 2TBs in other drives.



Prior to this I had a guy’s PC he was using as a racing simulator in. I basically updated the BIOS & the AMD chipset + AMD graphics drivers & it ran great. It was still crashing for him but I advised him to lower his settings since his card was really only spec’d to run at a maximum 30 fps at 1440 & perhaps 60 fps at 1080. Sometimes there are hardware limitations like that which people do not foresee. As with this Alienware, it’s running a 1080 TI, which is a bit outdated, but the PC was still worth fixing.
That’s the majority of the machines I get. Sometimes I want to take more photos & make more notes & explain everything I’ve done, but I just don’t have time to do that. I used to keep paperwork, physical paperwork, starting in the 90s, each machine had a sheet of paper I’d then file away. I used to have just thousands of these but those files were destroyed long ago.